These terms cover your use of the Bourdage Consulting website and the services we provide. By using this site or engaging us, you agree to them. We've kept them as plain as we reasonably can.
1. Acceptance of these terms
By accessing this website or engaging Bourdage Consulting for services, you agree to these Terms of Service and to our Privacy Policy. If you don't agree, please don't use the site or our services.
2. What we do
Bourdage Consulting provides computer support and repair, networking help, training, and web-based solutions including custom systems, websites, and hosting. The specific work we do for you is defined by the estimate or agreement we make with you for each engagement.
3. Using this website
You agree to use this site lawfully and not to misuse it — for example, by attempting to gain unauthorized access, disrupt the site, or interfere with others' use of it. We may suspend access for conduct that harms the site or other users.
4. Client accounts & the portal
If you're given access to the client portal, you're responsible for keeping your login credentials confidential and for activity under your account. Please give us accurate information and let us know promptly if you believe your account has been compromised.
5. Engagements, estimates & payment
Work is performed under the estimate or agreement for each project. Invoicing is handled through our accounting provider, and payment terms are as stated on your invoice or agreement. Any travel, mileage, parts, or third-party costs are as agreed in advance. Late or unpaid balances may pause ongoing work until resolved.
6. Intellectual property
The content, design, and branding of this website are owned by Bourdage Consulting and may not be copied or reused without permission. Ownership of work we build for you (such as a website or custom system) is addressed in your project agreement. Third-party software and services remain the property of their owners and are subject to their own licenses.
7. Third-party services & links
Our work and our website may rely on or link to third-party products and services. We don't control those third parties and aren't responsible for their content, availability, or terms.
8. Backups & your data
We strongly recommend maintaining current backups of your important data, and before any device leaves your possession for repair we work to ensure a good backup exists. Even so, you remain responsible for your own backups, and we're not liable for data loss outside our reasonable control.
9. Disclaimers
We bring care, experience, and documentation to every engagement, but the website and our services are provided "as is" without warranties of any kind, to the fullest extent permitted by law. We don't guarantee that the site will always be available or error-free, or that any particular repair or outcome is possible.
10. Limitation of liability
To the fullest extent permitted by law, Bourdage Consulting is not liable for indirect, incidental, or consequential damages arising from your use of the site or our services. Where liability cannot be excluded, it is limited to the amount you paid us for the specific service giving rise to the claim.
11. Governing law
These terms are governed by the laws of the State of Texas, without regard to its conflict-of-laws rules. Any disputes will be handled in the state or federal courts located in Tarrant County, Texas.
12. Changes to these terms
We may update these terms from time to time. When we do, we'll update the "Last updated" date above. Continuing to use the site or our services after a change means you accept the updated terms.
13. Contact us
Questions about these terms? Email robert@bourdage.net or call 817-994-7111.